Return Policy

 *** PLEASE NOTE: DUE TO COVID-19 WE CANNOT ACCEPT RETURNS OR EXCHANGES AT THIS TIME. ALL SALES ARE FINAL.**

Thank you for shopping at Atarie Boutique! We truly appreciate your business. We try our best to give accurate descriptions and sizing for our items. Pictures are intended to give a general idea of the products. Colors may not be 100% accurate and we understand every individual has a unique body type so the fit may not work for you. We hope you love your purchase but if for any reason you do not wish to keep an item here is our return/exchange policy.

Some items may be shown as “available” but may have been sold in person recently and not yet updated. If for some reason a product is out of stock you will receive a full refund.

Returns

We have a 10-day return policy on NEW, UNWORN, items. Upon return, tags must be attached and no signs of wear or staining. Sale/discounted items are FINAL SALE and are not eligible for refund or return.  If a discount code is used a return for store credit will be applied. Any online return over $300 is subject to a 5% restocking fee.

 

Additional non-returnable items:

  • Gift cards
  • Services
  • Jewelry
  • Items $10 and under
  • Any items not in original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 10 days after delivery

 

All new, unworn items may be shipped back within 10 days (from arrival date) for a full refund or store credit (in U.S only).  International shipping is nonrefundable and buyer is responsible for all shipping.

 

Refunds

Once your return is received and the item/items are in acceptable condition we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If shipping was free, a shipping fee deduction (the amount of the original shipping cost) will be taken from the total to cover the shipping cost if the total order cost ends up being under $75.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at atarieboutique@gmail.com.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

 

Exchanges

If you need to exchange an item for a different size, send us an email at atarieboutique@gmail.com and send your item to: 9036 Keeler Ave, Skokie IL 60076, United States. The customer is responsible for return shipping.

 

Shipping

To return your product, you should mail your product to: 9036 Keeler Ave, Skokie IL 60076, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.